a: Respect ~
b: air

What:

"Respect is like air. If you take it away, it's all people can think about. The instant people perceive disrespect in a conversation, the interaction in no longer about the original purpose it is now about defending dignity."


Useful?
Writer: Crucial Conversations by Patterson, Grenny, McMillan, and Switzler
LCC:
Where: Reference Link Has Evaporated
Date: Jul 14 2016 4:38 PM


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